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FAQ – House Local 21A

1. General information

  • What are the check-in and check-out times? – Check-in is from 4:00 PM, check-out is by 10:00 AM.
  • Can I arrive earlier/leave later? – If the house is not occupied before or after your stay, we’re happy to help. Please ask us the day before. What is the check-in process like? – The property operates without a reception desk – you will receive all information after paying for your stay.
  • Where can I find the code? – On the day of arrival, we will send you an email or WhatsApp message with the code to the mailbox and many other interesting and important information.
  • Are towels and bed linen provided? Yes – The bed linen is hypoallergenic. We also provide a set of towels per person.
  • Are towels/bed linen changed during your stay? – Upon request and for an additional fee: towels – PLN 15/set, bed linen – PLN 25/set.
  • Is the house cleaned daily? – No. The house is thoroughly prepared before your arrival. – Additional cleaning upon request: PLN 300.

2. Access and parking

  • Where is the property located? – Za Strugiem Street 21A, Zakopane – Quiet, dead-end street – low traffic, good location.
  • How far is it to the city center? – 1.2 km to Krupówki Street – One bus stop to the city center, three stops to the train/bus station – You save on city parking and don’t have to worry about your car – the parking lot is monitored.
  • Is parking available? – Yes – the on-site parking lot can accommodate up to 10 cars.

3. House layout and furnishings

  • How many guests can stay? – The house sleeps a maximum of 16 people.
  • What is the bedroom layout like? – 6 bedrooms, including one double bedroom with sliding doors. – Upstairs: an additional area with a sofa and TV – ideal for younger guests.
  • How many bathrooms are there? – Two – each with two showers, two sinks, and a toilet.
  • Is there a washing machine/dryer? – Yes – there is a washing machine in the kitchen. – No tumble dryer.
  • Is there heating? – Yes – gas heating, turns on automatically at 10°C outside.
  • Is there Wi-Fi? – Yes – you will find access details on site.
  • Is there Netflix? – No. The TVs in the living room and upstairs have access to Cyfra+.

4. Kitchen and food

  • What’s in the kitchen? – The kitchen is fully equipped: dishwasher, microwave, washing machine, toaster, pots, dishes, and cutlery. – There’s a pressure and drip coffee machine. – No capsule coffee machine.
  • Can I order breakfast? – Yes – we offer breakfast delivered in a wicker basket. – Price: 50 PLN per person. Includes fresh bread and local produce.

5. Garden and relaxation

  • Is there a garden? – Yes – spacious garden with a relaxation area, garden furniture, and a barbecue area.
  • Is there a barbecue/firepit? – Yes – a freestanding barbecue and firepit are available to guests. – Note: no roof – use is weather dependent.
  • Can I bring my dog? – Yes – Local21A is pet-friendly. – Note: the garden is not fully fenced – do not let your dog loose unsupervised.

6. Rules and contact

  • Is smoking allowed? – Only outdoors – smoking is prohibited inside the building.
  • Can parties be organized? – Stag and hen parties are prohibited. – Birthday parties, corporate events, and weddings are only permitted by prior arrangement with the reservations department.
  • How can I contact you if necessary? – Contact details can be found in the email and in the information on site.

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